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Judy Hsu—CEO, Wealth & Retail Banking, Standard Chartered Bank

Judy Hsu is the Chief Executive Officer of Wealth & Retail Banking at Standard Chartered Bank. She is really important in deciding what the future of banking will look like for people in Singapore and other parts of Asia, Africa and the Middle East. Judy Hsu has been working in banking for a long time. People think she is one of the important leaders when it comes to changing the way wealth management and digital banking work. Judy Hsu is also focused on making sure that Standard Chartered Bank provides services that are all, about the clients.

Hsu is in charge of one of the important parts of Standard Chartered. She takes care of millions of wealthy clients all over the world. Hsus job includes managing banking, wealth management working with private banking and creating financial solutions that are digital from the start. With Hsu, in charge Standard Chartered has moved faster to make banking personal using data use artificial intelligence to give advice and make sure clients can use the bank easily in many different ways. This is what modern clients expect from Standard Chartered.

Hsu is really big on using intelligence in a smart way for banking and managing money. She talks about this a lot when she speaks at events in Singapore. Hsu says that when banks use intelligence they have to make sure they are being honest and fair and that they are following all the rules. Artificial intelligence can help banks give advice and work better with customers but Hsu thinks that people are still very important in making big decisions and doing the right thing. Artificial intelligence is a tool. It is people who make sure that everything is done in a way that is good for the customers in the long run. Hsu wants to make sure that artificial intelligence is used in a way that’s good, for everyone.

Standard Chartereds wealth and retail banking business is doing well. It has been growing steadily even though the global economy is not doing great. The bank is getting stronger in Asias growing markets. It is doing this by making its digital wealth platforms helping the people who manage relationships with clients do their jobs better and creating investment plans that are just right for rich clients. Singapore is an important place for these plans. It is where the bank develops products, for the whole region and makes big decisions. Standard Chartered is using Singapore as a base to make these things happen.

Hsu is a leader who always thinks about what’s coming next. She wants to make sure that everyone has a chance to succeed in the financial services sector. Hsu is a supporter of diversity and helping people learn new skills. She thinks it is very important to have leaders who’re ready for the future and to make sure that men and women have the same opportunities. Hsus way of doing things is part of a change, in the industry. Companies need to be strong and able to adapt to technology and changing customer needs. Hsus leadership style is forward-looking and inclusive. She is always looking for ways to make the financial services sector better.

Before Hsu took on her global role she was in charge of many important jobs in retail and commercial banking. This gave her a lot of knowledge about how things work and how to make plans. Hsu knows how to deal with rules and laws. At the time she always thinks about how to make things better and come up with new ideas, for Hsus teams.

As global banking enters a new era defined by digital acceleration and heightened customer expectations, Judy Hsu’s leadership places Standard Chartered at the forefront of transformation. Her emphasis on responsible innovation, customer trust, and sustainable growth continues to reinforce the bank’s position as a leading international wealth and retail banking institution headquartered in Asia.

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